![]() This happens when the cost to repair the vehicle exceeds the overall value of the car. Whatever vehicle they “repaired” would then be considered a total economic loss, which is a complete inconvenience in and of itself. If this happens, the body shop chains would have to buy back cars because of the horribly done repairs. Faster doesn’t always mean better in collision repair. Typically, these body shops will earn a reputation for sloppy repairs and incorrectness of the overall process because of technicians cutting corners to save time. They’ll do the same repair for every vehicle that comes into their shop, never paying attention to what each car requires in the repair process.Īs we mentioned above, insurance companies will push these national body shop chains to perform faster repairs at a set budget because they are under a contract with them. However, this is also how they save time, neglecting your safety in the process. The technicians at these shops will hardly ever create a repair plan for your car and will approach a repair from “experience” than anything else. High production body shops lack in providing their customers with personalized attention and treat you more like a number in line than anything else. Taking your car to one of these body shop chains is like taking your car to be repaired at a Walmart. Unfortunately, many technicians still do this, especially those working at body shop chains. No technician should get “straight to work” without having a drawn-out plan on what to do. No matter what your insurance company may tell you, your car needs to have its unique repair plan. Insurance companies will put the pressure on the body shop to perform faster repairs, which typically will mean that corners will be cut in the process to save time and money. They want you to get your car back as soon as possible with spending as little as they need to. Why? We’re here to explain the difference between high production body shops and family-run body shops like Rocco’s Collision Center.Ĭar repair is an extremely stressful time, and your insurance company knows this. Everyone would be benefitted, except for the customers. Insurance companies saw this as an opportunity to save money on repairs by sending more cars to these body shop chains. Last year in 2018, two of the largest consolidated created a high production body shop chain with over 1,000 different locations across the country. ![]() This would be done in a method known as “consolidation.” The investors would approach soon-to-be out of business body shop owners to acquire their shops. The only thing left to do was go on a spending spree. So, these investment firms struck a deal between three of the largest auto body shops that had locations across several different regions. Customers would always need collision repair. Insurance companies pay for the repairs, so that would eliminate any cash flow issues. They did incredible work and I would absolutely recommend using caliber for any repair work you need.It’s been nearly a decade since a group of private equity investors made a huge discovery that was going to be their next significant investment. Truly looking out for the customer and their best interest. I also asked for help with a small dent on my door, and they were extremely honest about better repair options and pricing. I even noticed a scuff from a totally different issue that Caliber had no responsibility for and the gentlemen working immediately grabbed the supplies and got it out for me just out of kindness. Just like I was taking it off the Subaru lot the very first day. My car was fully detailed inside and out and looked incredible. Every detail of the repair was perfect and the staff was amazing. And my car was done a whole week early!! When I arrived to pick up I was so impressed to see the level of care and attention my car received. The customer service was amazing, from the first day I received cute little update texts to keep me informed on the progress of my repairs. I went to Caliber for the repairs and I couldn't be happier. I was in a car accident just 5 months after purchasing my 2023 subaru.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |